TERMS AND CONDITIONS
The object of this document is to regulate the TERMS AND CONDITIONS of the pre-contractual phase, and of the use of the system of request for availability and preliminary information enquiry of the website www.bbluvi.it owned by Luvì Affittacamere di Duggento Marilisa, with address at via Gigli 33, 74020 Maruggio (Ta) – Italia, tel. +39 340 60 43 865. The terms “You” and “USER” are used herein to refer to the individuals or entities that access this web site for whatever reason. The use of these services will represent a complete acknowledgement of acceptance of every single article of the hereby listed Terms and Conditions.
- Online request for availability
The online system of request for availability is merely informative and is only aimed at offering the user the possibility to preview an approximate and non-binding quote for his/her desired stay. The software does not show the actual availability of the room/s, the same will be or not be confirmed by the company’s staff within 48 hours from the submission of the user request. Within this timeframe, the user will receive an email containing the actual availability and the final and binding offer which will be elaborated after the analysis of the details of the user’s request. The booking will be considered secured only after the acknowledgment of Luvì’s management, that is after the due deposit will be regularly transferred and after a final written confirmation will be sent by Luvì’s staff. The user is meant to verify the accuracy of all the details of the booking and to report in writing any possible mistake to Luvì Affittacamere.
3.Securing the reservation
In order to secure the reservation, the payment of the deposit is requested. The amount of the deposit is the 30% of the total amount of the stay as specified in the confirmation email sent by the staff. The deposit, unless differently agreed, has to be transferred within 24 hours after the confirmation of availability. It is possible to transfer the deposit via:
- BANK TRANSFER
- CREDIT CARD THROUGH SMARTPHONE
The user will give a smartphone number where, thanks to an application, the staff will send a text message containing the amount due and a link. By clicking on the link, the user has the possibility to insert the details of his/her credit card which will be charged with the due amount. The procedure complies with the security measures for internet and cc payments, and the user is only requested to have his/her device connected to a stable internet network in order to complete the operation. For more information on the company responsible for the transaction: SumUp Payments Ltd., institute authorized by the British central bank (licence n. 587718).
- Cancellation policy
If cancelled up to 15 days before the date of arrival, no fee will be charged
If cancelled from 15th day before arrival, in case of no show or early departure 30% (50% in august) of total amount will be charged.
In case of cancellation of a reservation secured via bank transfer from outside Italy, the amount due according the cancellation policy above will be refunded after withdrawing the bank fees.
5.Rates, supplements and minimum stay
Rates are valid only in writing and only for the period indicated. Rates are to be considered per person, per night in standard occupancy (from 2 people), breakfast included. Single use calls for an extra charge of € 10,00 a night. Rates include VAT and other taxes, no tourist tax is applicable.
Children. All the guests below 10 years old are considered “children” for whom a discount is applicable (with a minimum of 2 adults per room). Children from 0 to 3 y.o. are free if they share the bed with their parents. Baby cot supplement (optional from 0 to 3 y.o. children) € 10,00 a night, upon request at the time of the booking.
Minimum stay. Unless differently agreed, a 7 night minimum stay is required in the month of August, a 2 night minimum stay is requested in every weekend of June and September and a 4 night minimum stay is requested in July.
For more information about all our rates click here
- Correct use by user of the website’s contents
Luvì Affittacamere declares that the industrial property rights (brands, commercial names, etc.) which appear in its web site are its property and/or are legitimately exploited by virtue of usage agreements or licences, being duly protected by the Industrial Property regulations. User undertakes to use the Web Site lawfully, diligently and correctly and, in particular, it undertakes to refrain from:
(a) eliminating, evading or manipulating the copyright, brands and all other data identifying the rights of Luvì Affittacamere or titleholders included in the contents and/or products placed on the market from the Luvì Affittacamere Web Site as well as all technical protection devices, digital marks and all other information mechanisms that may contain them
(b) using the contents and, in particular, information relating to Luvì Affittacamere obtained via the Web Site for sending publicity, communications for promoting direct sales or any other type of commercial purpose, allowing the general public’s access via whatsoever mode of public communication, transforming or modifying the contents, except with the authorization of the holder of the corresponding rights or when legally permitted
- Right to amend the general terms and/or conditions
Luvì Affittacamere reserves the right, without prior warning, to unilaterally amend any of the provisions of these General Terms and/or Conditions, in the manner it may deem necessary, informing users of the amendments made via www.bbluvi.it
- Guarantee and liability disclaimer
LUVì AFFITTACAMERE DOES NOT UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUSES OR OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE AND, CONSEQUENTLY, IS NOT RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY RESULT THEREFROM.
OVERBOOKING. IF, IN SPITE OF ACTING WITH DUE DILIGENCE AND FORESIGHT, LUVì AFFITTACAMERE IS UNABLE TO PROVIDE THE BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE TO LUVì AFFITTACAMERE OR SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, LUVì AFFITTACAMERE SHALL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR QUALITY. IF, AS A RESULT OF THE SUBSTITUTION, THE SERVICE WERE TO BE OF INFERIOR CATEGORY OR QUALITY, LUVì AFFITTACAMERE MUST REFUND THE DIFFERENCE.
User is aware of the fact that the use of these on-line Pre-Reservation and enquiry services presupposes full and unconditional acceptance of each and every one of the provisions of the Rules of Use of www.bbluvi.it, in the version published by Luvì Affittacamere at the moment user contracts the service. Such Rules of Use complete these General Terms and/or Conditions in all aspects that are not in opposition to them. Consequently, user must be aware of the importance of reading the Web Site’s rules prior to accessing it and/or making use of the services.
9.Applicable law and competent jurisdiction
These General Terms and/or Conditions are governed by Italian Law. For the settlement of any disputes that may arise in connection with their total or partial validity, execution, compliance or resolution, the jurisdiction is the Tribunal of the city of Taranto. This contract constitutes the total and complete agreement between Luvì Affittacamere and user and substitutes all previous pacts, undertakings, statements and agreements, whether written or oral, that may have existed previously between both parties.
This English version is a translation if the original Italian “Termini e condizioni d’uso” which is has to be considered the primary source of interpretation.